Guides & Manuals

• Trader System Manual – step-by-step guide to register, apply, track, and download permits.
• Import Requirements Checklist – documents and treatments needed for plant imports.
• Export Certification Guide – how to prepare consignments for inspection.
• Pest Reporting Guide – how to report suspected pests or outbreaks.

Frequently Asked Questions

1. What permits or certificates does NaPHIS issue?

We issue Import Permits, Phytosanitary Export Certificates, Phytosanitary Re-Export Certificates, and Transit Permits.

2. What do I need to apply?

Applicants require a valid National ID, Company Registration Number, or Passport number (for international applicants), along with the relevant supporting documents.

3. What is the processing time for an Import Permit?

Applications require a minimum of 7 working days. Please submit early to avoid delays.

4. Can I access the system internationally or on mobile?

Yes. The system is accessible internationally and works on mobile devices with a browser and internet connection.